Solutions for specific needs
Empowering a variety of users with different needs.
Connect your way — with T-Mobile, it's all about empowering your preferred mode of connection, whether it's through text, audio, or a combination of both. We're here to ensure that you can make those connections swiftly and confidently, experiencing the speed and assurance you deserve.
Explore our services options for:
People who are deaf.
We offer several options for the deaf community, with popular services like IP Relay, calling options for voice carry-over (VCO), a number of captioning choices, and resources to enhance communication.
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People with hearing loss.
Whether you have been hard-of-hearing your entire life, or are experiencing hearing loss for the first time, T-Mobile offers options that can enhance your communication experience.
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People who are DeafBlind.
T-Mobile's DeafBlind outreach group has highlighted accessible calling options that make it easier to make and receive calls at home and while traveling.
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People who have speech disabilities.
We're one of the few companies in the U.S. that offers a service that makes it easier for people with speech disabilities to make and receive calls with confidence. Take a look at our speech-to-speech (STS) service, and more!
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People who are blind or have low-vision.
T-Mobile is expanding its offerings for people who are blind or who have low-vision with services powered by our nationwide 5G network, the largest and fasted 5G network in the U.S.
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What our happy customers have to say.
"I commend T-Mobile accessibility team for providing exceptional customer service tailored to the needs of their Deaf, Hard of Hearing, DeafBlind, and Deaf Disabled (DHH+) clientele.
Having grown up with Deaf parents, I've closely observed the challenges they faced in effectively managing their monthly wireless services, often leading to communication hurdles and subsequent frustration. However, since their transition to T-Mobile the team's seamless provision of services in American Sign Language (ASL) has significantly minimized the potential for misunderstandings and enhanced overall clarity. A sincere round of applause goes out to the dedicated accessibility team, and the wider T-Mobile community for their unwavering commitment to fostering inclusivity and accessibility within the DHH+ community."
Having grown up with Deaf parents, I've closely observed the challenges they faced in effectively managing their monthly wireless services, often leading to communication hurdles and subsequent frustration. However, since their transition to T-Mobile the team's seamless provision of services in American Sign Language (ASL) has significantly minimized the potential for misunderstandings and enhanced overall clarity. A sincere round of applause goes out to the dedicated accessibility team, and the wider T-Mobile community for their unwavering commitment to fostering inclusivity and accessibility within the DHH+ community."
Anonymous