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Accessibility services
30 years of accessibility
Accessible Phone Calls
Whether you're using text, your own voice, or some combination, T-Mobile offers a way to make your call quickly and conveniently.
Quickly and easily make and receive phone calls using text. IP Relay is a secure, confidential service is designed for people who are Deaf, Hard of Hearing, Deaf-Blind, or have a Speech Disability. Bridge the communication gap and prioritize privacy on your calls with T-Mobile IP Relay, available on desktop, mobile, and through our dedicated app.
Learn more about IP Relay
People who have a speech disability can experience the independence and confidence of clear, smooth phone calls with T-Mobile Speech-to-Speech. Our dedicated operators, available 24/7, navigate speech nuances to ensure effective communication in English or Spanish. Simply express your message, and our trained operators will re-voice your words to the other party, fostering direct communication.
Learn more about Speech-to-Speech
T-Mobile offers several options for TTY users to connect through traditional relay. Even better, you can set up and save your call preferences through a Customer Profile, and even have the option for Hearing Carry Over (HCO) and Voice Carry Over (VCO) calls.
Learn more about traditional relay servicesAccessible meetings (captions)
Whether you're simply joining a work conference call, participating in a video call with family, or attending a live meeting for your organization, following the conversation is critical. T-Mobile's caption services add a trained, live captioner to your meeting who captions all the speakers on the call so you can clearly see who says what, and you can follow the conversation. Optional two-way captions also caption what you say for full meeting interaction.
T-Mobile offers three ways to benefit from conference captions including options that are state- or federally-funded.